Terms and Conditions

Last updated: August 05, 2026

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Acceptance of Terms

By accessing or using ClinicOS, you agree to these Terms and Conditions. If you use ClinicOS on behalf of a clinic or organization, you confirm that you are authorized to bind that organization.

Service Description

ClinicOS provides software features for clinic operations, including appointment booking, doctor scheduling, patient CRM, automation, analytics, payment record keeping, blog publishing, and embedded widgets.

Healthcare Disclaimer

ClinicOS is an administrative software platform. It does not provide medical advice, diagnosis, treatment, emergency care, or a doctor-patient relationship. Medical decisions remain the responsibility of licensed healthcare providers and clinics.

Clinic Responsibilities

  • Maintain accurate clinic, doctor, schedule, pricing, and availability information.
  • Use patient data lawfully and with appropriate consent.
  • Configure SMS, WhatsApp, email, payment, and other integrations responsibly.
  • Protect account credentials and assign staff roles appropriately.
  • Comply with healthcare, privacy, consumer, tax, and advertising laws applicable to the clinic.

Patient and User Responsibilities

Users must provide accurate information, use the service lawfully, and avoid unauthorized access, scraping, spam, abuse, or attempts to disrupt the platform.

Appointments and Payments

Appointment availability, fees, cancellations, refunds, and clinic policies are controlled by the relevant clinic. ClinicOS may record payment information for administrative tracking but does not determine medical pricing or refund eligibility.

Content and SEO Features

Clinics are responsible for the accuracy, legality, and compliance of any blog posts, SEO pages, marketing copy, images, and public claims published through ClinicOS.

Availability and Changes

We aim to keep ClinicOS reliable, but service interruptions, maintenance, hosting issues, or integration failures may occur. Features may be changed, added, suspended, or discontinued over time.

Limitation of Liability

To the maximum extent permitted by law, ClinicOS is not liable for indirect, incidental, special, consequential, medical, regulatory, or business losses arising from use of the platform.

Termination

Access may be suspended or terminated for misuse, non-payment, security risk, legal requirement, or violation of these terms.

Contact

For terms questions, contact support@clinicos.com.

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